FAQ

When I select local pickup is this commercial or residential? My business is done from my home in Monticello, Minnesota. When a customer selects local pick up they will be picking up from my home (porch pick up), not a storefront. I have security cameras so your package is safe prior to your arrival. You will receive a notification when your order is ready for pick up. 

 

When should I expect my order? All orders with the exception of reverse tie dye are shipped out within 1-3 business days (holidays up to 6 business days). All reverse tie dye is handmade and made to order, meaning it may take up to 14 business days to receive your order. *Holidays please allow up to 6 business days from order date.* 

 

I need to exchange for a different size? How do I? Learn more about exchanges here. 

 

What size am I? Please read all descriptions and size charts. If you have further questions, email northerntiesmn@gmail.com 

 

Why doesn't my discount code work for Tie Reverse Tie Dye Hoodie? This is the only item not eligible for any sort of discounts or promotions. Due to the process, each hoodie takes up to 3 hours. All other products are are eligible for a discount or promotion. 

 

Do you offer wholesale? Yes! Send a direct message here

 

    Can I use my 10% (sign up for text message) in person? (Vendor shows/pop ups) Unfortunately, the 10% sign up is for online purchases only. Please note, the reverse tie dye hoodies are the only product that are ineligible for offers or discounts. 

     

    Northern Ties cannot guarantee fast shipping as some variables are outside of our control. If you have questions please contact northerntiesmn@gmail.com directly. 

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